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	Name
	Order number*
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	Testimonial Message
	Suggestion(s)
	Ratings: 5 = Excellent; 4  = Good; 3 = Average; 2  = Bad; 1  = Terrible; No comment
	Customer Care Friendliness	5  4  3  2  1  No comment
	Customer Care Efficiency	5  4  3  2  1  No comment
	Website Design	5  4  3  2  1  No comment
	Website Functions	5  4  3  2  1  No comment
	Website User Friendliness	5  4  3  2  1  No comment
	Product Quality	5  4  3  2  1  No comment
	Shopping Experience	5  4  3  2  1  No comment
	Your Overall Experience	5  4  3  2  1  No comment
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Ratings: 5 Excellent 4 Good 3 Average 2 Bad 1 Terrible

	Paul James -- Feedback: very overpriced for what is being sent out, not worth the money at all Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ; Suggestion: look at pricing Vs product, stop being greedy as a company as it only makes the florists look bad.

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